Support_FAQ
Q: Why All-natural?
A: The natural skin care market is growing at a rate of 5 times that of the traditional skin care market. The skin is a sponge. As the body's largest organ, it absorbs about 60% of what is topically applied directly into the bloodstream (Good Housekeeping Institute). People are becoming more educated, aware and concerned about the long and short-term health implications of toxic chemicals. LAVANILA formulations use 100% Healthy, all-natural ingredients & technologies that lead the way to safe non-toxic and effective skin care.
Q: What does LAVANILA mean?
A: The finest vanilla in the world comes from Madagascar. The natives call it LAVANILA.
Q: Do you test on animals?
A: We do not use ingredients that were tested on animals nor do we test our finished products on animals.
Q: Why Vanilla?
A: The highly aromatic vanilla bean is one of the worlds most identifiable and comforting scents/flavors. Vanilla is associated not only with warmth, softness and purity, but medically proven to reduce stress and anxiety. To capture these elusive and distinctive qualities, vanilla was chosen as the inspiration for the collection.
Q: Are there parabens in any of your products?
A: NO. We use a paraben-free, formaldyhyde-free broad-spectrum preservative system in products that require preservatives.
Q: What is a Botanical Fragrance Blend?
A: This is LAVANlLA‘s signature blend of pure essential oils, nature identical oils. and botanically derived aromas that create a long-lasting and authentically clean scent.
Q: What exactly are pure essential oils?
A: They are concentrated, highly aromatic components of plants & fruits whose molecular structure is close to that of our skin and therefore readily absorbed by the skin. Unlike synthetic fragrances that mask our natural scent, essential oils work with our natural scent creating a unique and signature experience on each person. When carefully chosen, they are long lasting with a clean and authentic tone.
Q: Why do different bottles and tubes of the same product sometimes vary slightly in color or scent?
A: That's the beauty of nature. Natural ingredients are not standardized and uniformly mass-produced the way synthetic ones can be. Botanicals, fruits and oils harvested from different farms at different times will look or feel different when used in a product. This is no different than if you pick up 2 oranges in the grocery store. . .they may look slightly different and taste slightly different. The benefit is that each product is slightly unique and offers a personal experience.
Q: Are your products noncomedogenlc?
A: This refers to the use of ingredients that can clog pores and cause dryness, irritation and breakouts Our products do not use ingredients that are typically comedogenic like mineral oil, silicone, synthetic colors and petroleum.
Q: Are there Phthalates In any of your fragrances?
A: No. We don't use phthalates in any of our products. Traditional fragrances and products use phthalates to extend the life of the scent on the skin. We use a naturally derived marine technology to lock in scent and body beneficial vitamins without the use of phthalates.
Q: Are your products Hypo-Allergenic?
A: Yes. You are generally less likely to suffer allergic reactions and irritation with natural ingredients that have a record of safety and efficacy.
Q: Are there any job openings at LAVANILA?
A: We are growing and always looking for great people! If interested, visit our
Jobs page..
